Last updated: (08/02/2018)
This privacy notice discloses the privacy practices for farmbrite.com and the mobile app. This privacy notice applies solely to information collected by this website and the mobile app. It will notify you of the following:
what personally identifiable information is collected from you through the website and the mobile app, how it is used, and with whom it may be shared;
what choices are available to you regarding the use of your data;
the security procedures in place to protect the misuse of your information; and
how you can correct any inaccuracies in your information.
Information Collection, Use, and Sharing
We are the sole owners of all information collected on this site and the mobile app. We only have access to and collect information that you voluntarily give us via email, other direct contact from you, or the service. We collect information from our users at several different points on this website and the mobile app.
Registration: In order to use this website or the mobile app, a user must first complete the registration form. During registration, you are required to provide certain information (such as your email address). This information is used 1) to create an account with a unique user ID; and 2) to contact you about the products and services on our site in which you have expressed interest. At your option, you may provide additional information about yourself and your farming operations through several different points on this website and the mobile app, but additional information is not required to create an account.
Payment Processing: All payment processing services connected with your use of the service are provided to you by third-party payment processors. Farmbrite does not access or keep information related to credit cards, banking information, or other sensitive financial information.
Cookies: We use "cookies" on our website. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and to identify repeat visitors to our site. For instance, when we use a cookie to identify you, you may not have to log in a password more than once, thereby saving time while on our site. Cookies can also allow us to track and target the interests of our users to enhance the experience on our site.
Surveys & Contests: Occasionally, our service may request information from you for surveys or contests. Participation in these surveys and contests is completely voluntary. You may choose whether to participate and, therefore, whether to disclose the requested information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code and age level). Contact information will be used to notify the winners and send any prizes awarded. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of the service.
Data Use: Users of the service submit all types of data to make use of the tools provided by the service. Farmbrite does not access this data except as necessary to maintain the service, provide customer service support requested by you, change or upgrade features of the service, or to fulfill your requests related to use of the service.
Established members will occasionally receive information regarding products, services, or special deals. You may opt out of these contacts at any time.
On rare occasions, it is necessary to send out a service-related announcement. Generally, users may not opt-out of these communications; these communications are not promotional in nature.
We also communicate with users to provide requested services and to discuss issues relating to their account.
Data Sharing: Farmbrite makes every effort to preserve user privacy. However, we may need to disclose personal information when required by law if we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or a legal process otherwise applicable to us.
We use outside credit card processing companies to allow users to pay for services electronically. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond processing your payments for services.
Your Access to and Control Over Information
You can do the following at any time by contacting us via the website:
See what data we have about you, if any
Change or correct any data we have about you
Have us delete any data we have about you
Express any concern you have about our use of your data
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as personally identifiable information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the website.
While we use encryption to protect sensitive information transmitted online, we also protect your information at rest (in storage). Only employees who need the information to perform a specific job (for example, customer service agents) may be granted access to your account and any personally identifiable information stored in our systems. The computers and servers in which we store personally identifiable information are kept in a secure environment. In addition, the systems that store this information are redundant, and the data is backed up securely to help prevent data loss.
The website and the mobile app may contain links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies of any other sites that collect personally identifiable information.